tag:blogger.com,1999:blog-5826231802859523569.post5856162825638537675..comments2024-02-12T03:21:03.402-08:00Comments on Ron Martinsen's Photography Blog: Canon 1D Mark IV Warranty Extended in Europe–USA Next?ronmartblog.comhttp://www.blogger.com/profile/06815090271742112506noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-5826231802859523569.post-77777118969046974832011-05-05T09:46:23.819-07:002011-05-05T09:46:23.819-07:002 years warranty !!!! but not a good warranty
Bein...2 years warranty !!!! but not a good warranty<br />Being a French photographer, about three weeks ago I was in Thailand with my Canon 1 D MK IV to take pictures of the Songkran festival wich is the celebration of the Bouhdist new year. <br /><br /> During this festival everybody play with water and the purpose is to throw kindly water on people, nobody is aggressive and it is very funny. <br /><br /> Being confident with my six months old 1 D MK IV with his 76 O ring gaskets and the Canon advertising who says the following... <br /><br /> All the EOS-1D Mark IV’s controls, buttons and external covers are dust- and water-resistant, ensuring uninterrupted operation whether shooting in the rain, in a windstorm and everything in between. <br /><br /> I began to shoot taking care each time I received some light splash to blow gently with my mouth and wipe with a little towel, I was very confident because I never received big splash or water with pressure but after one hour my camera failed completely. <br /><br /> At this moment I thought I was not lucky and that my camera was a bad number with a defective O ring gasket and thought Canon France will repair it under Warranty <br /><br /> Five days later being back to Paris I gave my camera to Canon France repair service. <br /><br /> One day later I received an e-mail tailing me that the warranty was not applicable because of oxidation on circuits. and asking me 1350 Euros ( about 2000 $ ) for repair!!!!!!!! <br /><br /> Why ? sure some water went inside the camera but the problem is that it is not normal that water got inside…. <br /><br /> How can I prove I did not took any risk with my camera ? I never received strong splash or strong pressured water, I did not immerse it just little water, less than any light rain….I am convinced that the 1 D MK IV is a good camera but that my camera has a leak at an O ring gasket <br /><br /> I am very disappointed about the durability of this camera and the attitude of Canon France. <br /><br /> If somebody here had a similar story with a 1 D MK IV, I will be very interested.<br />Sorry for my poor English.opalnoreply@blogger.com