Thursday, March 28, 2013

SOLUTION: Having problems downloading Nik Complete Collection by Google? Try this!

After reading my article entitled Nik Complete Collection by Google now only $149 ($126.65 with coupon code), many people contacted me about the problems they were having. My favorite was – “is this spam kinda like those mails to get a free copy of Office?” I’m happy to report, no this is the real deal!

Here’s a couple answers to common problems:

I didn't get the email, what do I do?

Start by checking your junk mail folder. If you can't find it there, check your deleted items. If that doesn't work, then try to think if you had a different email account that you used to register or purchase your Nik software. If none of that works, then send an email to supportus@niksoftware.com to request a new email.

I clicked on the link but it wasn't a exe. What do I do with this file?

Odds are you are using Internet Explorer. Instead of clicking, choose right click Save As... and save it as a exe on your desktop. If that doesn't work, download the file and RENAME it to have a .exe extension, then run it. Alternatively you can use Chrome as shown in my videos and this won't happen as it lacks this security feature to prevent you from downloading malicious exe's off the web.

And you can click here to get more answers plus see videos of how to install the upgrade on the Mac or PC in Lightroom or Photoshop.

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If you enjoyed this article, please support future articles like this by donating a dollar or saving several dollars by using my discount coupon codes. Either way, your support is greatly appreciated!

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1 comment:

Julian Cohen said...

I had this problem, went to the website, posted my phone number and they called me back in seconds. In Australia. Sorted the whole thing out on the phone in five minutes. OUTSTANDING customer service.