Tuesday, June 25, 2013

Nik Collection Upgrade & onOne Special Offer

My partnership and special offers with Nik Software have ended. Here’s where you can learn more about the Nik Products that I have reviewed and learn how you can get a great deal on onOne Software just by being a Nik Collection owner.

Nik Collection by Google - only $149

Click here to learn more and see the articles below to see my thoughts on each of these products:

 

Save 50% Off ALL onOne Software products if you own the Nik Collection by Google

Owners of Nik Plug-Ins Get 50% Off Perfect Photo Suite 7
Save 50% on the Perfect Photo Suite 7 (with a FREE upgrade to 7.5) if you own the Nik Collection by Google

Frequently Asked Questions

The following is my understanding based on my conversation with my Nik Software marketing contact and what I’ve read on the Google website. I’m not responsible for any errors or change in policy that is beyond my control. Buyer beware.

What happened to your discount?

It’s gone. My partnership with the Nik Team (now acquired by Google) has ended. I’d like to thank Kevin, Josh & Laurie for their support and wish them the best in the future.

I already owned the collection, but I didn't get the free upgrade email. What do I do now?

Start by checking your junk mail folder. If you can't find it there, check your deleted items. If that doesn't work, then try to think if you had a different email account that you used to register or purchase your Nik software. If none of that works, then send an email to supportus@niksoftware.com to request a new email.

I clicked on the link but it wasn't a exe. What do I do with this file?

Odds are you are using Internet Explorer. Instead of clicking, choose right click Save As... and save it as a exe on your desktop. If that doesn't work, download the file and RENAME it to have a .exe extension, then run it. Alternatively you can use Chrome as shown in my videos and this won't happen as it lacks this security feature to prevent you from downloading malicious exe's off the web.

I just bought the complete collection - how do I get a refund?

It is my understanding that those who purchased within the last 30 days will get a email (check your junk mail folder) within the next couple days that will get an automatic refund of the purchase price different (i.e., you get it for $149 - max). The exact cutoff date is 30 days prior to today's announcement. They can't go back forever, so if you go back 31 days then you are out of luck.

What happen to my product ID's?

They've been eliminated - your email address that you used to register your product is your new product id. Your email from Google (check your junk mail) has details on how to install the new Nik Collection by Google upgrade.

What's new in the upgrade?

Branding, Windows 8 support, Single Installer and a new licensing model that doesn't require PID's. I'm not aware of any fundamental changes to any of the Nik products.

If I only own one Nik Software product what happens?

You are very lucky because you get a FREE upgrade to the entire collection. Count your lucky stars! ;-)

What about upgrades?

All Nik customers who get the email will be upgraded to the latest version at no charge. I've also been told that in the future upgrades will be free, so it sounds like it's pay one price to play.

Is Google using this as a trick to force us to all pay for an upgrade to a new or replacement product here in 6 months?

Not from what I understand. It sounds like they plan to carry the product forward and just wanted to simplify the distribution, licensing and upgrade process.

Wait Ron, I asked for your advice and you told me X and now this happens. You suck!

Hey, I'm very sorry as I just found out at 8:36 AM this morning like the rest of the world. I had no clue this was happening and it's financial impact on me is going to be significant, so I feel your pain.

Does this mean Nik is now in maintenance mode and we won't see any real upgrades?

It's my understanding that the product group still exists and is working on new products, so I don't think that is the case. I have no facts though so this is pure speculation based on rumors.

Now that you don’t make a commission off Nik products, which program would you get? This or a competing product?

Click here to read my advice on which plug-ins to buy. Nik still makes the best products in the business, so my advice doesn't change based on this. This will impact the business model of this blog, so I will lose money over the long haul. If you find this blog useful, donations will become more important over the long haul to sustain this blog now that one of my top partners has changed the game.

I didn't get the email, what do I do?

Start by checking your junk mail folder. If you can't find it there, check your deleted items. If that doesn't work, then try to think if you had a different email account that you used to register or purchase your Nik software. If none of that works, then send an email to supportus@niksoftware.com to request a new email.

Upgrade Video

Here’s a little video I did on my Windows system that shows how you can upgrade quickly and easily for both Photoshop and Lightroom:


Mac Users Video

Here’s a little video I did on my Mac OS X 10.8.2 system that shows how you can upgrade quickly and easily for both Photoshop and Lightroom:

 

Other articles you may enjoy

Disclosure

If you make a purchase using links found in this article, I may make a commission. All information is provided to the best of my ability based on reliable sources, but my sources and I do not make future policy so changes are possible without notice.

If you enjoyed this article, please support future articles like this by making a donation or saving money by using my discount coupon codes. Either way, your support is greatly appreciated!

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The opinions provided are of Ron Martinsen alone and do not reflect the view of any other entity

9 comments:

Steve said...

Hi Ron,

"If I only own one Nik Software product what happens?

You are very lucky because you get a FREE upgrade to the entire collection. Count your lucky stars! ;-)"

Do you know more about the FREE upgrade procedure? Will it be available worldwide?

Dave Cearley said...

Thanks for posting this. I was worried the free complete edition they offered be was some kind of malware. It was like getting an email from Microsoft giving me a free copy of Office 2013. Highly suspect.

F@b!aN said...

Just bought the whole pack with your discount code :)
Love your blog Ron :)! Keep the post and reviews coming 8)
Cheerz

Ron Martinsen said...

Steve,

It's all email based. You should keep checking your junk mail and be patient. They have to send that email to A LOT of people!

Yes, it is my understanding it is worldwide.

I don't know for sure, but I imagine it could be delayed for select countries for localization reasons. However I have no facts to back up that theory - just experience shipping software myself.

Ron Martinsen said...

Dave,

Ha, ha - too funny! I'm glad this cleared things up for you. It's rare, but this was a bit of gift from Google that nobody expected (myself included).

Ron Martinsen said...

F@b!aN,

Cool - thanks for your support! Enjoy your new software - it's great stuff!

Ron

Steve said...

Thanks a lot Ron for your answer and your blog :).

Steve said...

Ron,

after sending them an email I got the download link for the free upgrade installation executable.

With the help of your blog I managed to resolve the situation.

Keep blogging! :-)

Ron Martinsen said...

Steve,

Cool, glad I could help!

Ron